Scan ingredients for fertility.
Questions, problems, or ideas? We’d rather hear from you than have you stay stuck.
Email: contact@fertility-lens.com
We aim to reply within 2 business days. If you’re reporting a bug, please include your iPhone model, iOS version, and a brief description of what you were trying to do — that’s usually enough for us to reproduce.
That happens when none of the three databases we check (Open Food Facts, Open Beauty Facts, Open Products Facts) have an entry for that product. Three things you can do from that screen:
If you find the product elsewhere, you can also help by submitting it to Open Food Facts or Open Beauty Facts — the next person to scan that barcode will get a real result.
Cancellation is handled by Apple, not by us. Two ways:
You’ll keep access through the end of your current billing period. Cancelling does not delete your data.
Delete the app from your iPhone. Everything Fertility Lens stores — scan history, your life-stage selection, cached subscription status — lives only on your device, so removing the app removes it all. We have no copy and no way to access it.
Install the app on the new device, sign into the same Apple ID you used to subscribe, then on the paywall or About screen tap Restore purchases. Your subscription will reactivate.
If you have Family Sharing enabled and you set the subscription up to be shared, members of your Apple Family will see Fertility Lens+ active automatically without restoring.
The free tier shows the last 30 days of scan history. Scans older than that are still stored on your device but are hidden behind an upgrade card on the History tab. Fertility Lens+ unlocks unlimited history.
Only when you tap “Library” on the Scan screen, and only if you’re a Fertility Lens+ subscriber. iOS’s PhotosPicker is used so that we never see your full library — only the single photo you select. The image is processed on-device by Apple’s Vision framework and is not retained, transmitted, or backed up by us.
Camera frames are processed entirely on your device by Apple’s Vision and VisionKit frameworks. Nothing is uploaded. We do not save photos. The same is true for the OCR text we extract from a label — it lives only in your local scan history.
No. Fertility Lens is an educational reference. We surface ingredients that have been linked in published research to endocrine disruption or reproductive-health concerns, with citations. We don’t diagnose, treat, or recommend treatment. The science is active and evolving, and concern levels reflect current weight of evidence — they may change. Always consult a qualified healthcare provider before changing a medication, treatment, or diet.
Each entry in our database cites at least one primary source. We weight evidence in roughly this order:
A concern level of “high” means strong evidence and/or restricted by major regulators. “Moderate” means suggestive evidence with precaution recommended. “Low” means limited evidence, flagged for context only. Inclusion in the app does not constitute a regulatory finding; absence does not constitute a safety endorsement.
Yes — please send the ingredient name and any sources (regulatory action, peer-reviewed papers) to contact@fertility-lens.com. We review submissions every release and add what fits the evidence bar.
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the Fertility Lens transaction, and request a refund. We don’t have visibility into refund decisions — Apple makes them.
A short email to contact@fertility-lens.com with:
We don’t have any analytics or crash-reporting in the app (by design — see Privacy), so user reports are how we find issues. We appreciate them.
We don’t collect personal information. Full details in our Privacy Policy.
For everything else — partnership, press, accessibility, anything not covered above — email contact@fertility-lens.com.